Frequently Asked Questions
Everything you need to know about Spottable
General
What is Spottable?
Spottable is the Facebook Marketplace app Facebook should have built. It gives you cleaner search results, better local relevance, and AI help to score listings, spot red flags, and move faster on good deals.
What platforms is Spottable available on?
Spottable is available on iPhone and iPad through the iOS app, and on desktop through Spottable AI for Chrome.
How is Spottable different from just browsing Marketplace?
Facebook Marketplace search is noisy: loose matches, listings outside your radius, and a lot of junk. Spottable helps you focus on results that actually match what you searched for, then uses AI to tell you if a listing is worth your time.
Features
How do saved searches work?
Create a search with your keywords, location, and price range. Paid plans let Spottable check Marketplace hourly in the background and flag new matches. Depending on tier, paid iOS plans support 3-20 active saved searches.
What does AI analysis include?
Each AI analysis gives you a deal score (1-10), verdict (good deal, fair price, overpriced, or avoid), market price comparison, condition assessment, red flags for potential scams, and ready-to-send opening messages including lowball offers.
What is the Watchlist?
Save individual listings to your Watchlist to track them over time. You'll get notified if the price drops or the listing status changes (marked as pending or sold).
Can I chat with AI about a listing?
Yes. After running an AI analysis, you can ask follow-up questions about the listing. The AI has context about the item, photos, and seller info to help you make a decision.
What are the pre-written messages?
When you analyze a listing, the AI generates three opening messages: a lowball offer, a fair offer, and a validation question (to verify authenticity or condition). Tap to copy and paste directly into Messenger.
Billing & Pricing
How much does Spottable cost?
Spottable is free to start on iPhone and Chrome with 3 AI analyses per day and no credit card required. Paid plans start at $4.99/month. Starter ($4.99/month, 3 searches, 100 AI credits per month), Pro ($14.99/month, 7 searches, 250 AI credits per month), and Max ($28.99/month, 20 searches, 500 AI credits per month). Paid plans add hourly push notifications plus background saved-search monitoring.
Is there a free version?
Yes. Spottable is free to start on iPhone and Chrome with 3 AI analyses per day and no credit card required. Upgrade only when you want saved searches and notifications running in the background.
What do paid plans unlock?
Paid plans unlock background saved-search monitoring, hourly notifications, and larger monthly AI analysis allowances. If you just want to try Spottable first, the free plan is enough to browse and run 3 analyses per day.
How do I cancel my subscription?
You can cancel from your iPhone by opening Settings → [Your Name] → Subscriptions, selecting Spottable, and tapping Cancel Subscription.
AI Credits
What are AI credits?
AI credits power paid AI features like deeper listing analysis, chatting about listings, and generating messages. Free users get 3 AI analyses per day. Paid iOS plans include 100-500 credits per month depending on tier.
Do my monthly credits roll over?
No. Monthly subscription credits reset each billing cycle, but separately purchased credit packs never expire.
Can I buy more credits?
Yes. Chrome credits are available via your dashboard, and iOS credit packs are available in-app. The current iOS pack includes 25 credits for $4.99. Purchased credits never expire and are used before monthly subscription credits.
How do I check my credit balance?
Your remaining credits are shown in dashboard and extension surfaces, and in the iOS app.
Alerts & Notifications
How often will I get notifications?
All paid plans currently check Marketplace hourly and send iOS push notifications when new listings match your saved searches.
Can I set different alert criteria than my search?
Yes. Each saved search has optional notification filters. For example, you might search for iPhones under $500 but only get notified for ones under $300.
Why am I not getting notifications?
Check that notifications are enabled in Settings → Spottable → Notifications. Also make sure your saved search is active and that there are actually new listings matching your criteria.
Privacy & Data
Does Spottable access my Facebook account?
No. Spottable searches public Marketplace listings without requiring your Facebook login. Your Facebook account stays completely separate.
What data does Spottable store?
We store your saved searches, watchlist, notification history, and AI chat threads. Listing photos are cached temporarily to improve loading times. We never sell your data.
Can I delete my data?
Yes. Go to Settings in the app and tap "Delete Account" to permanently delete your account and all associated data. This action cannot be undone.
Still have questions?
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