Frequently Asked Questions
Everything you need to know about Spottable
General
What is Spottable?
Spottable is the Facebook Marketplace app Facebook should have built. It gives you cleaner search results, better local relevance, and AI help to score listings, spot red flags, and move faster on good deals.
What platforms is Spottable available on?
Spottable is available on iPhone and iPad through the iOS app, and on desktop through Spottable AI for Chrome.
How is Spottable different from just browsing Marketplace?
Facebook Marketplace search is noisy: loose matches, listings outside your radius, and a lot of junk. Spottable helps you focus on results that actually match what you searched for, then uses AI to tell you if a listing is worth your time.
Features
How do saved searches work?
Create a search with your keywords, location, and price range. Starter and Pro check hourly. Max can check as often as every minute, subject to available watch points. Depending on tier, paid iOS plans include 3-50 watch points.
What does AI analysis include?
Each AI analysis gives you a deal score (1-10), verdict (good deal, fair price, overpriced, or avoid), market price comparison, condition assessment, red flags for potential scams, and ready-to-send opening messages including lowball offers.
What is the Watchlist?
Save individual listings to your Watchlist to track them over time. You'll get notified if the price drops or the listing status changes (marked as pending or sold).
Can I chat with AI about a listing?
Yes. After running an AI analysis, you can ask follow-up questions about the listing. The AI has context about the item, photos, and seller info to help you make a decision.
What are the pre-written messages?
When you analyze a listing, the AI generates three opening messages: a lowball offer, a fair offer, and a validation question (to verify authenticity or condition). Tap to copy and paste directly into Messenger.
Billing & Pricing
How much does Spottable cost?
The iPhone app requires an active trial or subscription. Plans start at US$4.99/month. Chrome includes 3 free AI analyses per day. Starter ($4.99/month, 3 watch points, 100 AI credits per month), Pro ($14.99/month, 10 watch points, 250 AI credits per month), and Max ($28.99/month, 50 watch points, 500 AI credits per month). Starter and Pro check hourly. Max can check as often as every minute, subject to available watch points.
Is there a free version?
The iPhone app requires an active trial or subscription. Plans start at US$4.99/month. Chrome includes 3 free AI analyses per day.
What do paid plans unlock?
Paid plans include background saved-search monitoring, notifications, and monthly AI analysis credits. The iPhone app requires an active trial or subscription. Chrome includes 3 free AI analyses per day.
How do I cancel my subscription?
You can cancel from your iPhone by opening Settings → [Your Name] → Subscriptions, selecting Spottable, and tapping Cancel Subscription.
AI Credits
What are AI credits?
AI credits power paid AI features like deeper listing analysis, chatting about listings, and generating messages. Chrome includes 3 free AI analyses per day. Paid iOS plans include 100-500 credits per month depending on tier.
Do my monthly credits roll over?
No. Monthly subscription credits reset each billing cycle, but separately purchased credit packs never expire.
Can I buy more credits?
Yes. Chrome credits are available via your dashboard, and iOS credit packs are available in-app. The current iOS pack includes 25 credits for $4.99. Purchased credits never expire and are used before monthly subscription credits.
How do I check my credit balance?
Your remaining credits are shown in dashboard and extension surfaces, and in the iOS app.
Alerts & Notifications
How often will I get notifications?
Starter and Pro check hourly. Max can check as often as every minute, subject to available watch points. Check frequency does not guarantee when a listing or alert will appear.
Can I set different alert criteria than my search?
Yes. Each saved search has optional notification filters. For example, you might search for iPhones under $500 but only get notified for ones under $300.
Why am I not getting notifications?
Check that notifications are enabled in Settings → Spottable → Notifications. Also make sure your saved search is active and that there are actually new listings matching your criteria.
Privacy & Data
Does Spottable access my Facebook account?
No. Spottable searches public Marketplace listings without requiring your Facebook login. Your Facebook account stays completely separate.
What data does Spottable store?
We store your saved searches, watchlist, notification history, and AI chat threads. Listing photos are cached temporarily to improve loading times. We never sell your data.
Can I delete my data?
Yes. Go to Settings in the app and tap "Delete Account" to permanently delete your account and all associated data. This action cannot be undone.
Still have questions?